William J. Craig JR.
4300 Wood Chase lane # A |
HM(770) 226-9566 WK(678) 361-0209 |
Marietta Georgia 30067 |
[email protected] |
Overview
Microsoft Certified Systems Engineer 4
Certified Cisco Networking Administrator
Over 10 years of experience in Information Technology Services Industry
Seeking a challenging and rewarding career in the field of information technology where my diverse experience, leadership, and responsibility are valued.
Technical Summary
Networking: Microsoft DHCP, Microsoft DNS, Microsoft WINS, TCP/IP, and IPX
Networking OS: Microsoft Window NT 3.5/5.0, Novell NetWare 3.11/4.11, and Red-Hat Linux 5.1
Server Hardware: Digital Alpha, Digital Prioris, Compaq Proliant, IBM Netfinity, Dell PowerEdge
External Subsystems: Artecon Raidflex 4000/4500, Artecon Raidpro, and Compaq Raid 3200
Software: Microsoft DFS, Microsoft IIS 3/4, Microsoft SMS 1.2, Microsoft Proxy Server 2.0, Novell NetWare
NDS, Compaq Insight Manager, IBM Netfinity Service Manager, and NetIQ, Digital Server Works,
Microsoft SQL
Employment History
Project Team Lead
Jun ‘ 99 – Present
Enpointe Technologies · Atlanta Ga.
- Managed a team of 20 people in the rollout of over 3,000 computer systems statewide during a Y2K upgrade.
- Developed, documented, and implemented data migration and imaging procedures for the deployment of Windows 98 and Windows NT workstation computers.
- Directly interfaced with the client to ensure that the image being deployed was not only what they wanted but also how they wanted it.
- Trained rollout staff on proper migration and imaging procedures and developed scripts to automate the process even further.
- Provided weekly status reports to Senior Project Management to ensure that all milestones were reached and an audit trail established.
- Signed all timesheets and expense reports to ensure that unauthorized billing of time or expenses did not compromise the project budget.
Server Support Analyst
April 1998 – Present
Southern Company (Atlanta, GA)
- Provided second level enterprise server support for over 1200 NT and NetWare servers.
- Utilized various debugging methods to analyze stop codes from blue screen dumps.
- Performed break-fix maintenance on PC’s, printers, and computer accessories.
- Project managed several major server redesign projects responsible for implementing high availability servers for SMS, SQL, and Oracle applications.
- Developed and implemented procedures for the rapid recovery of failed servers.
- Managed servers remotely using SMS, Compaq Insight Manager, and Remote Console from NT resource kit.
- Utilized NL Test and Domain Monitor utilities from the NT Resource kit to manage domain secure channel links.
- Developed procedures to effectively monitor and troubleshoot disk array configuration problems.
Field Service Engineer
February 1994 – March 1997
Lockheed Aeronautical System
- Installed, maintained, and administered numerous NT and NetWare networks.
- Utilized various debugging methods to analyze stop codes from blue screen dumps.
- Project managed several major server redesign projects responsible for implementing high availability servers for SMS, SQL, and Oracle applications.
- Developed procedures to effectively monitor and troubleshoot disk array configuration problems.
- Utilized NL Test and Domain Monitor utilities from the NT Resource kit to manage domain secure channel links.
- Performed break-fix maintenance on PC’s, printers, and computer accessories.
- Managed servers remotely using RAS for NT and Aconsole for NetWare.
- Performed basic Rou
Computer Technician
January 1992 – February 1994
DCT System Group (Atlanta, Ga.)
- Built customer computer systems and servers for walk in customers and businesses.
- Designed, implemented, and documented several NT and NetWare networks.
- Provided onsite technical support for businesses, schools, and government.
- Developed rigid quality control procedures for all custom built systems.
- Managed several local area networks in business, and educational environments.
Computer Technician
May 1985 – February 1992
US NAVY (Norfolk, Virginia)
- Trouble shoot and support Guided Missile Systems.
- Electrical and Electronic Technician
- Developed rigid quality control procedures for all custom built systems.
- Managed several local area networks in business, and educational environments.
References Available Upon Request